| Dave |
From our webhosts
quote: Dear Customer,
This evening at 4:55 pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.
This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.
The DNS was also affected by this. We are working to correct this but it will take a few more hours. Please look for more updates on this situation at forums.theplanet.com.
Thank you for choosing The Planet!
TravisB
Technical Support
www.theplanet.com
BBS is still online for those with cached dns or if you put this in your hosts file
67.15.181.35 cpfc.org www.cpfc.org |
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| Psychokiller |
| How do i do that on firefox? Can connect on my phone but not the laptop |
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| Dave |
f you are using Windows, use "Start", "Find", "Files and Folders" to find a file in your windows directory (or WINNT\system32\drivers\etc) called "hosts".
edit that in notepad |
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| Hedgehog |
Good to be back!
Odd both cpfc.org and Homlesdale.net were/are out at the same time.
I was beginning to think it was sabotage! |
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| matayusgiovanni |
quote: Originally posted by Hedgehog
Good to be back!
Odd both cpfc.org and Homlesdale.net were/are out at the same time.
I was beginning to think it was sabotage!
Or devine intervention. |
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| Hedgehog |
quote: Originally posted by matayusgiovanni
Or devine intervention.
Well holmesdale.net is still down.... so I guess God loves us more! :D |
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| fuzzylogic |
quote: Originally posted by Hedgehog
Good to be back!
Odd both cpfc.org and Homlesdale.net were/are out at the same time.
I was beginning to think it was sabotage!
the HOL is still out of action :( |
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| mapcontractor |
| I'm having to go through SmartHide to get to the BBS. My ISP DNS is still reporting that cpfc.org is unresolved. |
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| chatham_eagle |
| My posts don't seem to be showing up. |
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| Hedgehog |
quote: Originally posted by chatham_eagle
My posts don't seem to be showing up.
Every cloud has a silver lining and all that....... :rolleyes: |
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| jobiinthelastmi |
| So what's happened to the HOL? has it blown up? |
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| chatham_eagle |
quote: Originally posted by Hedgehog
Every cloud has a silver lining and all that....... :rolleyes:
:( |
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| Dave |
quote: Originally posted by jobiinthelastmi
So what's happened to the HOL? has it blown up?
we are hosted with the same company.
I have managed to do a workaround to get the BBS online, not sure if they can |
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| Hedgehog |
quote: Originally posted by Dave
I have managed to do a workaround to get the BBS online, not sure if they can
:lux:
A cold Guinness is yours one day… |
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| Dave |
Thanks dude.
I think I must be getting older, I was a lot less freaked out this time by the downtime than ever before.
Sadly this also means that the server we are moving to on Friday will be temporary as I am going to look at colocating our own servers here in the UK. Other people can't be trusted. |
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| milky87 |
For some reason I can not get on the BBS unless I go through www.vtunnel.com
Is this because of the problems or is everything sorted out now? |
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| Dave |
| It's sorted but the fix is taking a while to propagate |
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| A Wooden Fish On Wheels |
quote: Originally posted by Dave
we are hosted with the same company.
Does that mean you can read their PMs too? |
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| Dave |
quote: Originally posted by A Wooden Fish On Wheels
Does that mean you can read their PMs too?
You wag |
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| mik59 |
| Thanks for the hard work Dave. On the upside, instead of BBSing I went and attacked the jungle that my garden has become. Found 9 red ant nests :eek: |
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| A Wooden Fish On Wheels |
quote: Originally posted by Dave
You wag
I thought you'd appreciate my comedy wit and timing. |
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| mik59 |
quote: Originally posted by A Wooden Fish On Wheels
I thought you'd appreciate my comedy wit and timing.
Hey, AWFOW, Ultimate was mentioned in Guardian Weekend mag yesterday in their fitness benefits comparison thing. Came out worse than Volleyball though. |
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| stevek |
| Bizarrely I can't access the BBS through firefox or IE, but can through AOL's browser. |
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| mik59 |
| AOL good for something shock |
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| Dave |
quote: Originally posted by stevek
Bizarrely I can't access the BBS through firefox or IE, but can through AOL's browser.
Hmmm :( |
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| lanepe |
Woo - Hoo!!!
It's back :) |
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| lanepe |
| Missed you guys :( |
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| Stavros 69 |
| Don't ever leave me again. |
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| bern5161 |
| i'm now back on firefox if anyone's interested |
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| RickyB |
quote: Originally posted by Dave
Hmmm :(
AOL=Caching.
edit:And proxy. |
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| Travelcard |
I presume that this was it:
quote: ThePlanet based in Dallas Texas, suffered a major setback yesterday as an electrical fire allegedly caused an explosion, knocking out around 9000 of their customers hosted websites.
Marcus Langenveld writes: "Apparently there was an electrical fire at ThePlanet’s H1 data center in Houston Texas. According to some sources there was an actual explosion powerful enough that it knocked down walls in an equipment room. So far there are no reports of damage to servers or networking equipment but power is offline at the facility and approximately 9000 websites are affected. This will surely be all over the tech news websites by morning.
from neowin. |
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| Santos-er |
Translated:
'Someone flicked the wrong switch, and we're now shitting ourselves that we've lost loads of data and are consistency checking around the clock... but we couldn't tell customers that. Explosion sounds much better - even if it was only in our pants.' |
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| stevek |
quote: Originally posted by stevek
Bizarrely I can't access the BBS through firefox or IE, but can through AOL's browser.
Janet could get it on IE and not on firefox on my laptop. We wondered if it was to do with the fact that we were logged in on firefox (and IE in my case) but not the other browsers? |
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| Dave |
| The browser caches the dns |
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| stevek |
quote: Originally posted by Dave
The browser caches the dns
I have absolutely no idea what that means. |
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| Brumie Allan |
quote: Originally posted by stevek
I have absolutely no idea what that means.
It's better that you don't ask, because we won't understand the answer.
If it's any consolation my wife is on the Donny.Com site all the time and that is still down, they haven't got a Dave at hand. |
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