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-   -   Not receiving notifications (https://www.cpfc.org/forums/showthread.php?t=280209)

Ian Hart 21-10-2019 04:18 PM

Not receiving notifications
 
Well, not strictly true. But they're all going into my spam folder. This starting happening all of a sudden recently, and is a real nuisance because I often forget to look in the spam folder. Virtually nothing else is being diverted into the spam folder except BBS notifications, so it is not a general problem

On several occasions I have marked all of the notifications "Not Spam" in the hope that the system will remember for the future, but to no avail. I'd be really grateful if someone can suggest why this suddenly started happening, and what I need to do to correct it.

Please make any suggestions so simple that a three year old could understand them - I am virtually computer illiterate :embarass::frown:

Ian Hart 28-10-2019 08:45 PM

Can nobody offer me any advice? :frown:

Adlerhorst 29-10-2019 05:31 AM

Add the address they come from to your mail client’s address book, that should stop emails going to spam.

Ian Hart 29-10-2019 11:10 PM

Thanks so much. I would certainly like to try that solution

Sorry to be a bit thick about this sort of thing, but is "the address they come from" that you refer to mods@cpfc.org?

Adlerhorst 30-10-2019 04:32 AM

I don’t know. Probably. When you find one in your spam folder who is the sender? If it is mods@cpfc.org, then add that to your address book

Ian Hart 30-10-2019 08:53 AM

Thank you so much. And yes, it has worked :p

Adlerhorst 30-10-2019 09:06 AM

No worries. Glad to help and slightly amazed I have been able to resolve a technical issue


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