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-   -   Things that annoy you (https://www.cpfc.org/forums/showthread.php?t=255975)

Nostrils 21-03-2017 07:22 PM

Quote:

Originally Posted by Worksop Palace (Post 13541342)
I did something similar - for the trip to London for the final last year as it happens. Booked the wrong train back and Virgin refunded once I'd booked the correct one

I'll send GWR an email then, thanks. Didn't have time earlier and their help page seemed quite final about it.

swissroll 21-03-2017 08:38 PM

Vodafone - ever tried cancelling a contract ? 3 months later they are still direct debiting, more long calls tomorrow..

Worksop Palace 21-03-2017 08:42 PM

Quote:

Originally Posted by swissroll (Post 13541394)
Vodafone - ever tried cancelling a contract ? 3 months later they are still direct debiting, more long calls tomorrow..

Why don't you just cancel the DD ?

Isle of Wight 22-03-2017 07:44 AM

The new BBC home page. All the articles are now in the BIG boxes with a Pic and loads of space. WHY????? all it means is you spend your time scrolling away. WTF is it with these web designers they are so far up their own arse they forget the purpose of a website.

Raggy 22-03-2017 08:24 AM

Quote:

Originally Posted by Isle of Wight (Post 13541712)
The new BBC home page. All the articles are now in the BIG boxes with a Pic and loads of space. WHY????? all it means is you spend your time scrolling away. WTF is it with these web designers they are so far up their own arse they forget the purpose of a website.

It still looks the same for me.

WLYWLYAWYPWF 22-03-2017 09:19 AM

Quote:

Originally Posted by Worksop Palace (Post 13541398)
Why don't you just cancel the DD ?

They are c*nts. I ended up with a default on my credit file that caused me all sorts of problems after a similar scenario. Recorded delivery cancellation letter is aggro but the only way to cover your arse if they're being wankers.

Ron Dodgers 22-03-2017 09:37 AM

Quote:

Originally Posted by swissroll (Post 13541394)
Vodafone - ever tried cancelling a contract ? 3 months later they are still direct debiting, more long calls tomorrow..

Vodaphone are signed up to the Ombudsman Services for Communications.

If you've followed their suggested procedures for complaining to the company and have no joy after 8 weeks they will take it up for you.

Here's the link and I thought it might be helpful to post what it says:

https://www.ombudsman-services.org/c...nications.html

Complaining to a communications company
We can only consider complaints about companies that have joined our service.

Please check the latest list of companies that have joined our service.

Before you can use our service you must tell the company you are unhappy with about your problem and follow its complaints procedure. The firm or company has up to eight weeks to resolve your problem.

Advice when making a complaint
1. Contact the company as soon as possible Ė its contact details will be on the back of the bill or on its website.
2. Think about what you want to say before you make the call. Have the bill or document in front of you and explain the problem. Write down the name of the person you speak to, the time, the date and take a note of what they say they will do.
3. Hopefully the company will be able to resolve the problem at this stage. Listen carefully to what is proposed and decide if you are happy with this. If you are not, stay calm and let the person know that you are not happy.
4. Ask the company for a copy of its complaints procedure or ask where you can find it on the companyís website. Communications companies are required to tell you the best way to complain about the service they provide to you. Follow each stage of the complaints procedure until the problem is resolved.
5. If you need to write to the company, keep a copy of the letters you send. If you receive any letters from the company, keep them along with a record of any other phone calls you make or receive.
6. Donít stop paying. Ask the company to put on hold the disputed part of the bill.
7. Work with the company to fix the problem. If access to your property is needed, arrange an appointment and make sure you keep to it.
8. If you are uncomfortable sorting the matter out for yourself, ask a trusted friend or a family member to help. You can give them your authority to speak to the company for you.
9. If the problem isnít sorted out within eight weeks from the date that you first told the company about the problem, or you are unhappy with what the company has done to sort it out, contact us. You can complain using the form on this website or by calling 0330 440 1614. We will ask questions about your problem so get out the notes you have taken of the calls you have made and received and the letters you have sent and received.
10. Be realistic and understand that it is not the role of ombudsman services to punish the company.

foresthillbilly 22-03-2017 09:52 AM

had a moan at BT on monday for sending me a final demand for a bill I paid at the weekend. The bill wasn't even due for another 3 days
"oh , it takes time for the payment to go through our systems"

Well the money went out of my account within seconds, so for a 'communications company' you are pretty 5hlt.

Galo 22-03-2017 10:22 AM

BBSers who setup a Relegation Avoidance Calculator thread then don't keep it updated.

stevek 22-03-2017 10:27 AM

Quote:

Originally Posted by Galo (Post 13541769)
BBSers who setup a Relegation Avoidance Calculator thread then don't keep it updated.

:lux:

Martin H 22-03-2017 11:14 AM

From a Sunday road trip I have a couple to add.

F***wits who despite being in a packed, 50mph 2 lane area with speed cameras flashing think that it's strange that you aren't doing 60mph and/or immediately getting out of there way (despite there being no gaps to go into). Then have the nerve to give you an array of juvenile hand signals. I do hope they get the fines/points that they deserve.

I also hate those temporary 'incident' speed limits that flash up in Motorway signs and then you crawl for several miles without seeing anything at all. Is this their idea of fun! (Note this wasn't the same as the one above which was real roadworks. What made it worse is that we saw the sign change as we entered the area and so it can't have been something that had already been cleared. Oh how they laughed.

Road rage over.


P.s. Another one is those automated fining cameras. One making machines for the local councils. Bradford is reknowned for them and I got done there once before (made worse because of the weird centre layout and some poor signage but hey ho) but Leicester has them now. There is a nasty one at a bus lane that extends far too close to a junction where most traffic turns left and so when it is empty almost everyone slides across early and will now be getting fined :(

Superfly 22-03-2017 01:06 PM

Quote:

Originally Posted by Stellavista (Post 13538446)
Endless f*cking petitions.

I signed one last week and it worked!

The Catford Cat is safe :lux:
http://www.atlasobscura.com/articles/catford-cat-london

cantspell 22-03-2017 04:05 PM

Nihal - on 5live useless

PhuketEagle 22-03-2017 04:34 PM

The new Sporting Life website. Frankly, it sucks. There used to be loads of football info incl reports & full breakdowns of League Tables with form, discipline stats etc. Now that's all gone & it's turned into a virtual pure betting website showing loads of minor sports which no-one's interested in. The stories are boring, lists of odds are really boring. I know that's how they make their money but COME ON! Have a re-think PLEASE! Plus I've tried logging in/registering a few times but they've got a problem their end, so gave up.

Richard 22-03-2017 07:28 PM

The words "total lockdown". Ghastly Americanism, overly machismo, and massively over-used. Whatever happening to masterful British under-statement at moments of small difficulty ?

cantspell 22-03-2017 07:32 PM

People marking themselves as safe in the Westminster attack that never or rarely go to central London

Joe85 22-03-2017 07:33 PM

The term "Questions are being asked" when no questions have been asked.

Media shit stirring.

Richard 22-03-2017 10:25 PM

Quote:

Originally Posted by Richard (Post 13542567)
The words "total lockdown". Ghastly Americanism, overly machismo, and massively over-used. Whatever happening to masterful British under-statement at moments of small difficulty ?

Oh, and "COBRA". Whatever bureaucrat thought that was an appropriate name for the leading members of the British government in crisis session. This isn't some cheap & crap U.S. paramilitary programme

Joe85 22-03-2017 10:26 PM

Quote:

Originally Posted by Richard (Post 13542909)
Oh, and "COBRA". Whatever bureaucrat thought that was an appropriate name for the leading members of the British government in crisis session. This isn't some cheap & crap U.S. paramilitary programme



The name loses it's effect when you see it's members too.

Like a really shit super villain squad.

Richard 22-03-2017 10:27 PM

Quote:

Originally Posted by Joe85 (Post 13542572)
The term "Questions are being asked" when no questions have been asked.

Media shit stirring.

Classic media "trick" to get their own woolly liberal views into a news story.

See also "Auctioneers: Wall Bids"


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