CPFC BBS

CPFC BBS (https://www.cpfc.org/forums/index.php)
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-   -   BBS maintenance and downtime (https://www.cpfc.org/forums/showthread.php?t=283707)

Martin H 02-04-2021 11:46 AM

:p Thanks to all of you.

Maidstoned Eagle 02-04-2021 12:38 PM

change it back....its rubbish.

EddieEdwards 02-04-2021 12:56 PM

The obnoxiousness filter is still being fine-tuned.

Woosie 02-04-2021 01:16 PM

Android app doesn't seem to be working properly. Won't load any of the forums.

trufan 02-04-2021 01:26 PM

Quote:

Originally Posted by Woosie (Post 15726979)
Android app doesn't seem to be working properly. Won't load any of the forums.

Indeed. Showing a network error when I try to log in. :(

EddieEdwards 02-04-2021 01:58 PM

I tried the Android app and also got a network error, but tried again a few minutes later and now it seems to be working. We're looking at it to see if any config changes need to be made but could you please try it again and report back? Thanks.

Woosie 02-04-2021 02:08 PM

Quote:

Originally Posted by EddieEdwards (Post 15727001)
I tried the Android app and also got a network error, but tried again a few minutes later and now it seems to be working. We're looking at it to see if any config changes need to be made but could you please try it again and report back? Thanks.

I had that but then pressed back and it showed me as already logged in but wouldn't load the forums. Then I just logged out and can't log back in again

trufan 02-04-2021 02:11 PM

Eddie, it's letting me log in now, but won't refresh. The most recent posts on my timeline are from 12 hours ago. Sorry to raise issues, the website seems fine now.

trufan 02-04-2021 02:21 PM

Just cleared the app cache and it's working again. Excellent!

EddieEdwards 02-04-2021 02:38 PM

trufan - that's good, thanks for reporting back.

Woosie, could you also trying clearing the app cache if you haven't already done so?

Louis 02-04-2021 02:54 PM

Quote:

Originally Posted by Les Butler (Post 15726870)
Is it faster Louis?

Like a Lamborghini ;)

Les Butler 02-04-2021 03:02 PM

Quote:

Originally Posted by se1eagle (Post 15726743)
Thanks guys - it's a pleasure to give something back to the BBS.

The real test is going to be how we cope on matchdays -

Thanks, mate, very much appreciated, now can you do something about the moaning on matchdays?

se1eagle 02-04-2021 04:11 PM

Quote:

Originally Posted by Les Butler (Post 15727030)
Thanks, mate, very much appreciated, now can you do something about the moaning on matchdays?

Haha unfortunately that's waaay beyond my skill-set!

Hedgehog 02-04-2021 05:35 PM

Great stiff guys.

I am having a bit of an issue with the App on my iPhone. It wouldn't seem to reload so I cleared the Cache and logged out. Now it won't let me log back in. I get the message "Failed to process XML. Data due to unknown error".

No big deal, I didn't think the App was supported anymore anyway, but it was working yesterday. Thought you guys might like to know if it is not just me.

EddieEdwards 02-04-2021 06:48 PM

Quote:

Originally Posted by Hedgehog (Post 15727095)
Great stiff guys.

I am having a bit of an issue with the App on my iPhone. It wouldn't seem to reload so I cleared the Cache and logged out. Now it won't let me log back in. I get the message "Failed to process XML. Data due to unknown error".

No big deal, I didn't think the App was supported anymore anyway, but it was working yesterday. Thought you guys might like to know if it is not just me.

I don't have the iPhone app so can't try it out. It hasn't been available in the Apple store for ages so there probably aren't many users now, but if anyone else does have it and can report back here whether it's working, that would be helpful.

We'll have a look and see if we can see anything to fix this but can't promise anything.

EddieEdwards 02-04-2021 07:06 PM

Just to confirm the situation with the CPFC BBS app...

- The Apple version hasn't been available to install for a long time. It has continued to work for those who already had it installed. Not sure whether it's still working now that the BBS has been moved to the new platform but we don't know of any reason why it wouldn't.

- The Android version remained available to install until quite recently but that too is now unavailable. It should still work for those who already have it installed.

- We'll continue to do what we can to fix any issues with the app but it is no longer fully supported and we can't guarantee anything.

- We hope to make a new app available in the not too distant future but we have to get the BBS upgraded to vBulletin 5 first.

Woosie 02-04-2021 07:08 PM

Clearing the android app cache sorted the issue for me too. Thanks for all the hard work and time on this to all involved

adrenalin john 02-04-2021 07:20 PM

Great work guys, it is much appreciated

EddieEdwards 02-04-2021 09:18 PM

Quote:

Originally Posted by Woosie (Post 15727368)
Clearing the android app cache sorted the issue for me too. Thanks for all the hard work and time on this to all involved

Glad to hear that, Woosie. Thanks for reporting back.

andyocpfc 02-04-2021 10:24 PM

Like HH. The iOS app is no longer working me too now either. I know it had been removed but existing users could still use it. Is tapa app still working?

Thanks for all the work though, none the less guys.

Hedgehog 03-04-2021 12:05 AM

Quote:

Originally Posted by andyocpfc (Post 15727482)
Like HH. The iOS app is no longer working me too now either. I know it had been removed but existing users could still use it. Is tapa app still working?

Thanks for all the work though, none the less guys.

No disrespect, but glad to hear you can't access the App either... it's good to hear it not just me!

I thought maybe I screwed up by clearing the cache!

Tried on the iPad with same results (who knew!). All is not lost and I just go direct to the website now, which can be a challenge to read, but well worth it for a better game day experience... God, that sounds like Steve Parish!

andyocpfc 03-04-2021 08:59 AM

Quote:

Originally Posted by Hedgehog (Post 15727513)
No disrespect, but glad to hear you can't access the App either... it's good to hear it not just me!

I thought maybe I screwed up by clearing the cache!

Tried on the iPad with same results (who knew!). All is not lost and I just go direct to the website now, which can be a challenge to read, but well worth it for a better game day experience... God, that sounds like Steve Parish!


Yep, me too. [emoji853]

I tried what you have too but nothing. I have gone back to the website with safari but itís far from easy when youíve been used to the app - having to zoom in and out (modern day probs eh!). I am using the Tapatalk app which is similar but not as user friendly. Give it a go.

Brummie Allan 03-04-2021 10:05 AM

The iPhone app is just showing the threads from the last time you viewed them and not updating so basically not working. I guess if you cleared the cache everything would disappear.

Brummie Allan 03-04-2021 10:07 AM

Posting this from the browser on the phone so not sure why we need an app. More important things to do vB5 awaits

EddieEdwards 03-04-2021 11:49 AM

Thanks, Hedgehog and andyocpfc, for the additional info. If we find a way to fix this problem then of course we'll do it, but in all honesty we won't be able to spend much time on it as we have to focus on the vBulletin 5 upgrade, after which we hope to make a new mobile app available. For now you'll have to use the website or try the generic Tapatalk app.

Hedgehog 03-04-2021 05:50 PM

Quote:

Originally Posted by EddieEdwards (Post 15727942)
Thanks, Hedgehog and andyocpfc, for the additional info. If we find a way to fix this problem then of course we'll do it, but in all honesty we won't be able to spend much time on it as we have to focus on the vBulletin 5 upgrade, after which we hope to make a new mobile app available. For now you'll have to use the website or try the generic Tapatalk app.

Certainly understand, and a small sacrifice to make for a better main site.

I hope I didn't come across as "whining" as it was not my intention.

I'll take a look at this Tapatalk mentioned on here.

EddieEdwards 03-04-2021 07:27 PM

Quote:

Originally Posted by Hedgehog (Post 15728486)
I hope I didn't come across as "whining" as it was not my intention.

Not at all, all feedback is helpful when we're doing something like this.

Hedgehog 03-04-2021 08:36 PM

Well I got the Tapatalk app loaded and found cpfc.org. Got logged in and checked it out.

All working good.

Will take some getting used to, but definitely a good alternative and a little easier to read than the main web site on Safari.

Thanks for the suggestion Andy and Eddie.

andyocpfc 03-04-2021 11:47 PM

Yep, no moaning from my part either. As HH says, Tapa is good enough but takes some getting used to but not as good as the original app. Keep up the good work chaps.

Away 04-04-2021 11:52 AM

Had to log back in and got a message that looked like a Safari alert saying my password had become known through a data breach and did I want to change it.

Is this just an artefact of the work that has been done on the site?

se1eagle 04-04-2021 12:07 PM

Quote:

Originally Posted by Away (Post 15729502)
Had to log back in and got a message that looked like a Safari alert saying my password had become known through a data breach and did I want to change it.

Is this just an artefact of the work that has been done on the site?

No - we haven't done anything like that.

If you're using the same password for multiple sites, and one of those sites gets compromised, then often the information gets published by the hackers. Apple tracks these password leaks and if you try and log in with details that are publicly available, it warns you.

I can't say for sure that the message you received is legitimate, but it won't hurt to change your BBS password if you're not sure.

Brummie Allan 04-04-2021 12:54 PM

Quote:

Originally Posted by Hedgehog (Post 15727095)
Great stiff guys.

I am having a bit of an issue with the App on my iPhone. It wouldn't seem to reload so I cleared the Cache and logged out. Now it won't let me log back in. I get the message "Failed to process XML. Data due to unknown error".

No big deal, I didn't think the App was supported anymore anyway, but it was working yesterday. Thought you guys might like to know if it is not just me.

Bob, that's a bit personal.

Slimbloke'H' 04-04-2021 05:04 PM

I have a peculiar situation that's developed as a result of the update.

I can no longer log in on my iPad using the Firefox browser. Invalid username or password. I've cleared the cache and all website data to no avail. I can log in using Safari just fine.

Any ideas guys?

se1eagle 04-04-2021 05:30 PM

Quote:

Originally Posted by Slimbloke'H' (Post 15729753)
I have a peculiar situation that's developed as a result of the update.

I can no longer log in on my iPad using the Firefox browser. Invalid username or password. I've cleared the cache and all website data to no avail. I can log in using Safari just fine.

Any ideas guys?

Hmm that’s odd. I just tested on Firefox on my wife’s iPad and I could log in fine, but I’ve never logged into the BBS with it before. Invalid username/password implies it’s sending bad credentials - do you have any saved passwords in the browser, or a password manager that could be using old details?

When you go to the forums on Firefox, I assume you see the latest posts/threads correctly?

Hedgehog 04-04-2021 06:17 PM

Quote:

Originally Posted by Brummie Allan (Post 15729549)
Bob, that's a bit personal.

That's what happens when you try and post from Safari on an iPhone!

Maz 04-04-2021 07:18 PM

Quote:

Originally Posted by Brummie Allan (Post 15729549)
Bob, that's a bit personal.

:supergrin:

Brummie Allan 04-04-2021 07:28 PM

Quote:

Originally Posted by Slimbloke'H' (Post 15729753)
I have a peculiar situation that's developed as a result of the update.

I can no longer log in on my iPad using the Firefox browser. Invalid username or password. I've cleared the cache and all website data to no avail. I can log in using Safari just fine.

Any ideas guys?

Firefox on my laptop has been logging on fine. Blank quotes are still happening.

Slimbloke'H' 05-04-2021 03:28 AM

Quote:

Originally Posted by se1eagle (Post 15729776)
Hmm that’s odd. I just tested on Firefox on my wife’s iPad and I could log in fine, but I’ve never logged into the BBS with it before. Invalid username/password implies it’s sending bad credentials - do you have any saved passwords in the browser, or a password manager that could be using old details?

When you go to the forums on Firefox, I assume you see the latest posts/threads correctly?

Second question first, yes the BBS is displaying just fine.

As you've implied, it's likely that the issue is at my end, but I can't see how. I have now tried deleting and reinstalling the Firefox app to hopefully rule out a corrupted installation/data cache. Made no difference.

I then tried the BBS's forgotten password route; copied and pasted the generated password from the email and again, no joy.

For good measure, Windows is now bouncing me out of login after a short period of inactivity - but at least it lets me log back in.

Is Les trying to tell me something?








EDIT: Second issue is again with Firefox, on a Windows 10 machine.

Brummie Allan 05-04-2021 09:04 AM

Quote:

Originally Posted by Slimbloke'H' (Post 15730220)
Second question first, yes the BBS is displaying just fine.

As you've implied, it's likely that the issue is at my end, but I can't see how. I have now tried deleting and reinstalling the Firefox app to hopefully rule out a corrupted installation/data cache. Made no difference.

I then tried the BBS's forgotten password route; copied and pasted the generated password from the email and again, no joy.

For good measure, Windows is now bouncing me out of login after a short period of inactivity - but at least it lets me log back in.

Is Les trying to tell me something?

Les has got a little reminder set, that every time you log in he logs you out;)

Maidstoned Eagle 05-04-2021 10:39 AM

Quote:

Originally Posted by Brummie Allan (Post 15730271)
Les has got a little reminder set, that every time you log in he logs you out;)

Ooh, does he, can I suggest a few other people he could do that with?

Slimbloke'H' 05-04-2021 04:10 PM

Quote:

Originally Posted by Slimbloke'H' (Post 15730220)
Second question first, yes the BBS is displaying just fine.

As you've implied, it's likely that the issue is at my end, but I can't see how. I have now tried deleting and reinstalling the Firefox app to hopefully rule out a corrupted installation/data cache. Made no difference.

I then tried the BBS's forgotten password route; copied and pasted the generated password from the email and again, no joy.

For good measure, Windows is now bouncing me out of login after a short period of inactivity - but at least it lets me log back in.

Is Les trying to tell me something?








EDIT: Second issue is again with Firefox, on a Windows 10 machine.

I now have the full set. Firefox on android is doing the same.

Slimbloke'H' 05-04-2021 06:29 PM

Quote:

Originally Posted by Slimbloke'H' (Post 15729753)
I have a peculiar situation that's developed as a result of the update.

I can no longer log in on my iPad using the Firefox browser. Invalid username or password. I've cleared the cache and all website data to no avail. I can log in using Safari just fine.

Any ideas guys?

Scrub that - Safari refusing to log in too now. This is properly starting to **** me off.

se1eagle 05-04-2021 06:37 PM

Quote:

Originally Posted by Slimbloke'H' (Post 15730834)
Scrub that - Safari refusing to log in too now. This is properly starting to **** me off.

Hmm that's really strange. So you can't log in with Firefox on PC/Android/iOS or Safari on iPad? What can you log in with?

I'm a bit tied up with the match today but let me know if this is still happening tomorrow, and I'll send you a PM and see if we can work out what's going on

TomEagle 05-04-2021 08:06 PM

Not read the whole thread, but has the app been discontinued? It’s not been working for the last 3 days or so and I just deleted it to re-download to see if that helped and it’s no longer on the App Store that I can see

EddieEdwards 05-04-2021 09:35 PM

Quote:

Originally Posted by TomEagle (Post 15731261)
Not read the whole thread, but has the app been discontinued? Itís not been working for the last 3 days or so and I just deleted it to re-download to see if that helped and itís no longer on the App Store that I can see

The app is no longer available to install. The Android version should still work for those who have it installed but the Apple version probably won't work now. There will be a new app available in the future but we have other upgrades to do first so it may take a while.

Hedgehog 05-04-2021 09:43 PM

Good job guys. Site worked well during the game for me.

Also the Tapatalk App is working out just fine for me now I'm used to it on the iPhone.

Slimbloke'H' 05-04-2021 10:25 PM

Quote:

Originally Posted by se1eagle (Post 15730858)
Hmm that's really strange. So you can't log in with Firefox on PC/Android/iOS or Safari on iPad? What can you log in with?

I'm a bit tied up with the match today but let me know if this is still happening tomorrow, and I'll send you a PM and see if we can work out what's going on

It's changing by the minute, mate.

Initially, Firefox on iPadOS was the only issue. Then Firefox on Windows 10 started booting me out of login after a short period of inactivity, but allowed me to log back in again (this is still the case).

Logging in from Safari on iPadOS was fine initially but now won't let me in. I have deleted and reinstalled Firefox as I mentioned, as well as deleting any cache files and saved passwords that I know how to, to no avail.

This afternoon Firefox on Android started acting the same as on Windows 10, however it seems to have become stable again, as I type.

I consider myself to be pretty tech savvy for an old bloke, but this is doing my head in.

Slimbloke'H' 06-04-2021 07:12 PM

Update
 
I left both my PC and phone logged in overnight and they were both still logged in this morning; hopefully this suggests that the windows/android issues have cleared somehow.

My iPad situation hasn't changed. I tried installing Google Chrome, but like Firefox and Safari, it too refuses to allow me to log in.

se1eagle 07-04-2021 01:19 AM

Quote:

Originally Posted by Slimbloke'H' (Post 15732924)
I left both my PC and phone logged in overnight and they were both still logged in this morning; hopefully this suggests that the windows/android issues have cleared somehow.

My iPad situation hasn't changed. I tried installing Google Chrome, but like Firefox and Safari, it too refuses to allow me to log in.

Just sent you a PM

EddieEdwards 07-04-2021 01:24 AM

Quote:

Originally Posted by Slimbloke'H' (Post 15732924)
My iPad situation hasn't changed. I tried installing Google Chrome, but like Firefox and Safari, it too refuses to allow me to log in.

Do you have any special characters in your password that might somehow come out wrong when you type them on the iPad? Or maybe it could even be the apostrophes in your user name that are coming out as curly quotes on the iPad?

davemorris04 07-04-2021 07:09 AM

Definitely seems faster after this. Great work all.

Brett 07-04-2021 11:22 AM

Yes, yes, well done to Eddie and SE1 but...

Would it be possible to ask what happened to the world's richest Ulsterman?

Slimbloke'H' 07-04-2021 06:23 PM

Quote:

Originally Posted by se1eagle (Post 15733290)
Just sent you a PM

I have replied, mate. :p

Slimbloke'H' 07-04-2021 06:33 PM

Quote:

Originally Posted by EddieEdwards (Post 15733292)
Do you have any special characters in your password that might somehow come out wrong when you type them on the iPad? Or maybe it could even be the apostrophes in your user name that are coming out as curly quotes on the iPad?

This had occurred to me too, Eddie - The iPad keyboard does slant the apostrophe whereas both the Windows GB and Android keyboards produce a vertical apostrophe.

Bearing in mind that I could freely log in from my iPad prior to the work you guys have done, would any of the changes you've made alter the way the BBS reads apostrophes at login?

se1eagle 07-04-2021 07:18 PM

Checking the logs it's definitely the apostrophes - I'm not aware of any thing that should have changed this with the migration, but a probable workaround would be to copy/paste the username (with the single unslanted apostrophes) on the iPad

Slimbloke'H' 07-04-2021 07:28 PM

:lux:

Hedgehog 07-04-2021 08:00 PM

I take it that is a good sign?

Slimbloke'H' 07-04-2021 10:16 PM

Quote:

Originally Posted by Hedgehog (Post 15734093)
I take it that is a good sign?

It is, Bob. The boys worked it out. :)

Hedgehog 07-04-2021 10:34 PM

BBS maintenance and downtime
 
Quote:

Originally Posted by Slimbloke'H' (Post 15734224)
It is, Bob. The boys worked it out. :)


So are you going to have to change your username or just your password?

Actually Iíve just noticed that if ever I quote you it does not say Slimbloke ĎHí in the quote but ]: I wonder if that is relevant to this issue?

Slimbloke'H' 07-04-2021 11:43 PM

That's exactly what the issue was, Bob.

If you type my username in a simple text editor on a Windows or Android machine, you get: Slimbloke'H'

If you do the same on an iPad, you get: SlimblokeĎHĎ, and for some reason, after the update the BBS now doesn't recognise iPad apostrophes as apostrophes, for login purposes.

Fortunately, the workaround se1eagle suggested works. :)

Hedgehog 08-04-2021 03:05 AM

Who knew... Poor Trolley will be up the creek without a paddle!

biggus mickus 08-04-2021 09:22 AM

'Lol'.

Louis 10-04-2021 07:15 PM

Quick report: just logged into the 'Matchday thread' for today's match v Chelsea, and it is noticeably faster than before the upgrade :)

Maz 11-04-2021 01:06 PM

I'm afraid I gave up that thread after the second goal :(


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