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Old 10-08-2020, 03:51 PM
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Quote:
Originally Posted by Oli28 View Post
Been told that the refund will arrive by the end of the week (just as they said last week)
At 16.15 today I too was given that information.

I said earlier in this thread/saga that the 4 option online reimbursement system seemed ambitious, especially perhaps for an under resourced box office team where purchases were for more than one season ticket with different reimbursement choices.

Today I was told that apart from the 'bank rejection' for a number of refunds, the sheer number requesting refunds was now the cause for the additional delay.
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