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Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES Away day travel and ticket/fixture details.

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  #1101  
Old 15-09-2021, 04:47 PM
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Quote:
Originally Posted by Abjekt View Post
Just got this in an email sent by the club:



Further to our note last week which explained that we encountered technical issues with the delivery of your Mobile Season Ticket, we are contacting you today to let you know that we are still trying to fix this issue.



Great, cheers guys.
Wow - that really helps! So glad to know that we have such a proactive club
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  #1102  
Old 15-09-2021, 04:48 PM
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Quote:
Originally Posted by Zonco View Post
After harassing the box office several times This week I finally got an admission that all season ticket holders who also have a membership (ie. to watch u23ís etc) cannot download their season tickets !

They know this and are working on it, but, as far as I know, have not told anyone leaving a load of people, like me, frustrated by the down load problem when they could go public with it !
This problem was mentioned here:

To view the link you have to Register or Login

but it's true that they could have communicated it better.
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  #1103  
Old 15-09-2021, 04:57 PM
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Do we have to download our season ticket to our apple wallet for every game or does it update automatically?
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  #1104  
Old 15-09-2021, 05:04 PM
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Quote:
Originally Posted by EddieEdwards View Post
This problem was mentioned here:

To view the link you have to Register or Login

but it's true that they could have communicated it better.
Ok, thanks, didnít read that far down ! At least it was communicated but, as you say, could have been done better. Also not all box office staff seem aware of the issue
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  #1105  
Old 15-09-2021, 05:21 PM
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Is this the most unhelpful email ever?

___________
Dear Andrew,

Further to our note last week which explained that we encountered technical issues with the delivery of your Mobile Season Ticket, we are contacting you today to let you know that we are still trying to fix this issue.
*
We would like to apologise for the delay on this, and we will be in touch asap.
*
Thanks for your patience and your incredible support.
*
CPFC Box Office
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  #1106  
Old 15-09-2021, 08:04 PM
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Had email from palace this afternoon plastic season ticket in the post
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  #1107  
Old 15-09-2021, 08:44 PM
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Quote:
Originally Posted by Keith Powell View Post
Had email from palace this afternoon plastic season ticket in the post
Ours arrived on Monday
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  #1108  
Old 15-09-2021, 09:02 PM
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Quote:
Originally Posted by Keith Powell View Post
Had email from palace this afternoon plastic season ticket in the post
Same here
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  #1109  
Old 15-09-2021, 09:48 PM
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Originally Posted by tamlamotowner View Post
Same here
I wonder why some have and some have not?

That seems to be the issue with the whole bloody roll out
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  #1110  
Old 16-09-2021, 05:40 AM
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I didn't download my season ticket because I was on away for the Spurs game regardless, but was a little bemused to read all the emails whilst on holiday - especially the one which instructed people to not download it, and then cancelled all that had been downloaded anyway.

Presumably we are now expected to download them again... but only until Tuesday???
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  #1111  
Old 16-09-2021, 05:56 AM
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Quote:
Originally Posted by Andy in Rome View Post
Is this the most unhelpful email ever?

___________
Dear Andrew,

Further to our note last week which explained that we encountered technical issues with the delivery of your Mobile Season Ticket, we are contacting you today to let you know that we are still trying to fix this issue.
*
We would like to apologise for the delay on this, and we will be in touch asap.
*
Thanks for your patience and your incredible support.
*
CPFC Box Office
I had similar. No-one has actually explained why this is the case. Memberships arenít connected to season tickets, as far as I am aware
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  #1112  
Old 16-09-2021, 08:36 PM
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Quote:
Originally Posted by eagles #1 View Post
Do we have to download our season ticket to our apple wallet for every game or does it update automatically?
I checked the details for my ST (In Google Play) and it is showing as Brighton so no I don't think you need to download again. It appears to be updating automatically...
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  #1113  
Old 17-09-2021, 06:10 AM
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Quote:
Originally Posted by Edenbridge Eagle In Exile View Post
I checked the details for my ST (In Google Play) and it is showing as Brighton so no I don't think you need to download again. It appears to be updating automatically...
Are you saying that it's changed from showing a season ticket to showing a Brighton ticket? Mine still shows as a season ticket.
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  #1114  
Old 17-09-2021, 06:21 AM
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Steve, tap the 3 dots on the top right and you’ll see the Brighton ticket with QR code. At least that’s what I’ve got.
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  #1115  
Old 17-09-2021, 06:22 AM
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Mines still not staying in my apple wallet. Still showing as expired and no response on email from box office. Or the same from the trial twitter service!
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  #1116  
Old 17-09-2021, 06:44 AM
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Quote:
Originally Posted by Thunderwing View Post
Steve, tap the 3 dots on the top right and youíll see the Brighton ticket with QR code. At least thatís what Iíve got.
Or if you're on Android, display the season ticket and then tap on Details at the bottom of the screen. It should show the details of the next upcoming match.
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  #1117  
Old 17-09-2021, 06:53 AM
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Quote:
Originally Posted by EddieEdwards View Post
Or if you're on Android, display the season ticket and then tap on Details at the bottom of the screen. It should show the details of the next upcoming match.
Mine is now showing Brighton, which gives me some hope that it might actually work at the turnstile this time around!
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  #1118  
Old 17-09-2021, 07:17 AM
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Quote:
Originally Posted by Mad Raschic Ken View Post
Mine is now showing Brighton, which gives me some hope that it might actually work at the turnstile this time around!
That's quite a leap of faith there.
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  #1119  
Old 17-09-2021, 07:50 AM
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Quote:
Originally Posted by EddieEdwards View Post
Or if you're on Android, display the season ticket and then tap on Details at the bottom of the screen. It should show the details of the next upcoming match.
Thanks - yes, that works!
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  #1120  
Old 17-09-2021, 08:08 AM
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The Brighton tickets should now show in your wallets for those that can download into your phone.
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