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  #1  
Old 12-01-2021, 05:34 PM
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Sky Go Help

After cancelling my Sky I am now having to watch live sport through an in-laws Sky Go through my Xbox One.

The picture quality is poor, even though my TV is 4K, HDMI cable etc. It seems to lag/stutter every few seconds and is extremely annoying, to the point where Im actually considering getting Sky reinstated!

Has anyone experienced this? And if so is there a fix?

Having a little look on google and it does seem to be an issue when watching sport.

Cheers all.
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Old 12-01-2021, 05:58 PM
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The obvious question is what your home network is like, is your xbox connected with a wired connection (I have a wired connection and no problem with Sky Go)
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Old 12-01-2021, 06:00 PM
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Not sure if it is still the case but sky go and now TV were 720p. That'll look shit on a big TV

The lag could be loads of things like Internet connection etc.
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Old 12-01-2021, 07:54 PM
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Internet is over WiFi, but it’s a good strong signal, over 30mpbs so no speed issues.

TV is 55 inch but I wouldn’t imagine that being the cause surely?
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Old 12-01-2021, 08:24 PM
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Originally Posted by bigend1 View Post
Not sure if it is still the case but sky go and now TV were 720p. That'll look shit on a big TV

The lag could be loads of things like Internet connection etc.
This is the correct answer
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Old 12-01-2021, 08:30 PM
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Sky through my PS4 isn't particularly great. Seems a notch down from HD. Assume they just throttle the quality slightly when playing through consoles
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Old 13-01-2021, 08:39 AM
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This is the correct answer
Do you think if I go to my settings on the XBOX and get everything to play through 720p this would cure the issue?
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Old 14-01-2021, 08:49 AM
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Normal things that Sky etc. say is try a Wired Ethernet connection if possible and see if that helps. Also make sure that your refresh rate is set to 50Hz.
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Old 14-01-2021, 05:28 PM
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Refresh rate set to 50hz, only seems to happen on live Sky, wired connection doesn’t improve the issue.
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Old 14-01-2021, 06:01 PM
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****before you try any of this consider you are probably limited by how many devices you can add and you might have to wait a period of time before you can change those added. Aka dont blame me if you reach your limit on devices and can't add more or use previous ones ok *****


Have you got a pc? Or laptop?

Try sky go on that ans see if it is ok. If it is and they are a similar distance from router then it suggests Internet probably OK ans it is that your TV is just too big for the 720p. In which case you might prefer a smaller screen. Failing that a tablet

Of course we can't see how bad you are talking so it's hard to help with so many variables.

If your TV is a smart TV does it have the option to download sky go directly? A native app will give you the best performance on a modern TV more often than not.

Just a few ideas worth trying. Be careful to avoid too many devices if limited
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Old 14-01-2021, 06:03 PM
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Refresh rate set to 50hz, only seems to happen on live Sky, wired connection doesn’t improve the issue.
Shit sorry. I started my reply ans then had to do "dad stuff".. dont think thar was posted when I read this

If only live TV it suggest Internet bandwidth tbh. In my limited knowledge
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Old 14-01-2021, 07:07 PM
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Get iptv and **** sky off altogether
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Old 14-01-2021, 07:10 PM
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Get iptv and **** sky off altogether
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