BBS maintenance and downtime - Page 8

Slimbloke'H' · #**141** 05-04-2021, 03:10 PM

Quote:

Originally Posted by Slimbloke'H'

Second question first, yes the BBS is displaying just fine.

As you've implied, it's likely that the issue is at my end, but I can't see how. I have now tried deleting and reinstalling the Firefox app to hopefully rule out a corrupted installation/data cache. Made no difference.

I then tried the BBS's forgotten password route; copied and pasted the generated password from the email and again, no joy.

For good measure, Windows is now bouncing me out of login after a short period of inactivity - but at least it lets me log back in.

Is Les trying to tell me something?

EDIT: Second issue is again with Firefox, on a Windows 10 machine.

I now have the full set. Firefox on android is doing the same.

Slimbloke'H' · #**142** 05-04-2021, 05:29 PM

Quote:

Originally Posted by Slimbloke'H'

I have a peculiar situation that's developed as a result of the update.

I can no longer log in on my iPad using the Firefox browser. Invalid username or password. I've cleared the cache and all website data to no avail. I can log in using Safari just fine.

Any ideas guys?

Scrub that - Safari refusing to log in too now. This is properly starting to **** me off.

se1eagle · #**143** 05-04-2021, 05:37 PM

Quote:

Originally Posted by Slimbloke'H'

Scrub that - Safari refusing to log in too now. This is properly starting to **** me off.

Hmm that's really strange. So you can't log in with Firefox on PC/Android/iOS or Safari on iPad? What can you log in with?

I'm a bit tied up with the match today but let me know if this is still happening tomorrow, and I'll send you a PM and see if we can work out what's going on

TomEagle · #**144** 05-04-2021, 07:06 PM

Not read the whole thread, but has the app been discontinued? It’s not been working for the last 3 days or so and I just deleted it to re-download to see if that helped and it’s no longer on the App Store that I can see

EddieEdwards · #**145** 05-04-2021, 08:35 PM

Quote:

Originally Posted by TomEagle

Not read the whole thread, but has the app been discontinued? It’s not been working for the last 3 days or so and I just deleted it to re-download to see if that helped and it’s no longer on the App Store that I can see

The app is no longer available to install. The Android version should still work for those who have it installed but the Apple version probably won't work now. There will be a new app available in the future but we have other upgrades to do first so it may take a while.

Hedgehog · #**146** 05-04-2021, 08:43 PM

Good job guys. Site worked well during the game for me.

Also the Tapatalk App is working out just fine for me now I'm used to it on the iPhone.

Slimbloke'H' · #**147** 05-04-2021, 09:25 PM

Quote:

Originally Posted by se1eagle

Hmm that's really strange. So you can't log in with Firefox on PC/Android/iOS or Safari on iPad? What can you log in with?

I'm a bit tied up with the match today but let me know if this is still happening tomorrow, and I'll send you a PM and see if we can work out what's going on

It's changing by the minute, mate.

Initially, Firefox on iPadOS was the only issue. Then Firefox on Windows 10 started booting me out of login after a short period of inactivity, but allowed me to log back in again (this is still the case).

Logging in from Safari on iPadOS was fine initially but now won't let me in. I have deleted and reinstalled Firefox as I mentioned, as well as deleting any cache files and saved passwords that I know how to, to no avail.

This afternoon Firefox on Android started acting the same as on Windows 10, however it seems to have become stable again, as I type.

I consider myself to be pretty tech savvy for an old bloke, but this is doing my head in.

Slimbloke'H' · #**148** 06-04-2021, 06:12 PM

I left both my PC and phone logged in overnight and they were both still logged in this morning; hopefully this suggests that the windows/android issues have cleared somehow.

My iPad situation hasn't changed. I tried installing Google Chrome, but like Firefox and Safari, it too refuses to allow me to log in.

se1eagle · #**149** 07-04-2021, 12:19 AM

Quote:

Originally Posted by Slimbloke'H'

I left both my PC and phone logged in overnight and they were both still logged in this morning; hopefully this suggests that the windows/android issues have cleared somehow.

My iPad situation hasn't changed. I tried installing Google Chrome, but like Firefox and Safari, it too refuses to allow me to log in.

Just sent you a PM

EddieEdwards · #**150** 07-04-2021, 12:24 AM

Quote:

Originally Posted by Slimbloke'H'

My iPad situation hasn't changed. I tried installing Google Chrome, but like Firefox and Safari, it too refuses to allow me to log in.

Do you have any special characters in your password that might somehow come out wrong when you type them on the iPad? Or maybe it could even be the apostrophes in your user name that are coming out as curly quotes on the iPad?

davemorris04 · #**151** 07-04-2021, 06:09 AM

Definitely seems faster after this. Great work all.

Brett · #**152** 07-04-2021, 10:22 AM

Yes, yes, well done to Eddie and SE1 but...

Would it be possible to ask what happened to the world's richest Ulsterman?

Slimbloke'H' · #**153** 07-04-2021, 05:23 PM

Quote:

Originally Posted by se1eagle

Just sent you a PM

I have replied, mate.

Slimbloke'H' · #**154** 07-04-2021, 05:33 PM

Quote:

Originally Posted by EddieEdwards

Do you have any special characters in your password that might somehow come out wrong when you type them on the iPad? Or maybe it could even be the apostrophes in your user name that are coming out as curly quotes on the iPad?

This had occurred to me too, Eddie - The iPad keyboard does slant the apostrophe whereas both the Windows GB and Android keyboards produce a vertical apostrophe.

Bearing in mind that I could freely log in from my iPad prior to the work you guys have done, would any of the changes you've made alter the way the BBS reads apostrophes at login?

se1eagle · #**155** 07-04-2021, 06:18 PM

Checking the logs it's definitely the apostrophes - I'm not aware of any thing that should have changed this with the migration, but a probable workaround would be to copy/paste the username (with the single unslanted apostrophes) on the iPad

Slimbloke'H' · #**156** 07-04-2021, 06:28 PM

Hedgehog · #**157** 07-04-2021, 07:00 PM

I take it that is a good sign?

Slimbloke'H' · #**158** 07-04-2021, 09:16 PM

Quote:

Originally Posted by Hedgehog

I take it that is a good sign?

It is, Bob. The boys worked it out.

Hedgehog · #**159** 07-04-2021, 09:34 PM

Quote:

Originally Posted by Slimbloke'H'

It is, Bob. The boys worked it out.

So are you going to have to change your username or just your password?

Actually I’ve just noticed that if ever I quote you it does not say Slimbloke ‘H’ in the quote but ]: I wonder if that is relevant to this issue?

Slimbloke'H' · #**160** 07-04-2021, 10:43 PM

That's exactly what the issue was, Bob.

If you type my username in a simple text editor on a Windows or Android machine, you get: Slimbloke'H'

If you do the same on an iPad, you get: Slimbloke‘H‘, and for some reason, after the update the BBS now doesn't recognise iPad apostrophes as apostrophes, for login purposes.

Fortunately, the workaround se1eagle suggested works.

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