19/20 ST Corona Refund?

[palacemetros]

What's the betting that the players' bank accounts and sort codes haven't been "lost"?

Shithouse club. How dare they lie to us.

[palacemetros]

Originally Posted by Jim Cannon

My money is on incompetence rather than delaying tactics. I wonder how many people are affected in the grand scheme of things. The fact several people on here are affected, I find it hard to believe they will be the only ones.

It's not incompetence JC. They've clearly lied. How can so many people's account details be wrong?

I'm not annoyed about the money. It's principle and that is far, far more important

[RAB]

It may have something to do with early communication stating that refund would be made to the account which was used when the season ticket was purchased.

This was flawed as account details from earlier in the year when purchasing the season ticket may not still be valid. An account could for example now be closed.

This might explain why those whose bank details provided for the refund are still the same which was used for the season ticket purchase, have received a refund.

I submitted bank details for the refund as requested. This is not the same as the account details I used when purchasing the ticket.

Then again this being Palace where everything is drawn out. Who knows?

I only live a couple of miles from Selhurst Park so will call in at the Box Office. I don't want this to still be outstanding in September and the new season underway.

[palacemetros]

RAB. Carry on making all the excuses you like. My details haven't changed. They've been taking a DDM until May ffs.

[Ev]

Re-reading the 'error' email, it's very vaguely worded.

They don't actually say that we personally gave the wrong account info. Leaves it open to interpretation, if they're the ones who f*cked up.
Personally think it's pure incompetence, no way they could be clever enough to deliberately devise a system where only some people got refunds and some didn't.
Let's hope it's nothing more worrying/malicious and that our bank account details are swirling around in cyberspace somewhere....

[GreatGonzo]

After 28 days does the refund amount attract interest?

[palacemetros]

"I love this club so much that I will continue to bend over and be shafted...."

[leeeooooh2]

Shall we set up a go fund me page for those desperate for 100 quid that if the games would have gone ahead they wouldn't have had anyway?

[Jim Cannon]

Originally Posted by palacemetros

It's not incompetence JC. They've clearly lied. How can so many people's account details be wrong?

I'm not annoyed about the money. It's principle and that is far, far more important

maybe. Or lying to cover up their incompetence, but I take your point

[palacemetros]

Originally Posted by leeeooooh2

Shall we set up a go fund me page for those desperate for 100 quid that if the games would have gone ahead they wouldn't have had anyway?

I'd burn your cash mate. This is about principle.

But you carry on being a better fan eh?

[JAS78]

Originally Posted by leeeooooh2

Shall we set up a go fund me page for those desperate for 100 quid that if the games would have gone ahead they wouldn't have had anyway?

You realise our economy is ruined and many normal people now have a much lower income?

[cpfc4evandeva]

Originally Posted by leeeooooh2

Shall we set up a go fund me page for those desperate for 100 quid that if the games would have gone ahead they wouldn't have had anyway?

Eh? If you fancy sending me £100 feel free. Right now, it's a handy amount of money for some people, and getting a refund on goods/services not recieved is sort of how business works.

[leeeooooh2]

I'm not "a better fan" at all. I just don't know why people are so desperate for money they didn't expect to see again when they spent it.

[cpfc4evandeva]

Because lots of people aren't currently working, and didn't go to games that they paid for a long time in advance. It's fairly simple.

[palacemetros]

.

[cpfc4evandeva]

Could a kind soul please copy the email and post it here? I haven't received one, nor my refund.

[leeeooooh2]

Originally Posted by JAS78

You realise our economy is ruined and many normal people now have a much lower income?

I expect those people won't be getting a season ticket next year then which will be a shame (genuinely)

[cpfc4evandeva]

Originally Posted by leeeooooh2

I expect those people won't be getting a season ticket next year then which will be a shame (genuinely)

That sounds really genuine.

[palacemetros]

Originally Posted by cpfc4evandeva

Could a kind soul please copy the email and post it here? I haven't received one, nor my refund.

See post 1413

[GreatGonzo]

Originally Posted by leeeooooh2

I'm not "a better fan" at all. I just don't know why people are so desperate for money they didn't expect to see again when they spent it.

Have you never received a refund for anything then?